SPECIFIC TERMS & CONDITIONS OF THE ONLINE SALE (the “EVENT”)

These Specific Terms & Conditions of the EVENT shall apply to the offer and sale by Jashanmal to you in connection with the EVENT and by making a purchase of any item/ product listed under the EVENT, you warrant that you have read and agree to abide by these Specific Terms & Conditions of the EVENT, along with our Website Terms of Use and Standard Terms and Conditions of Sale on our Website.

PLEASE BE INFORMED, these Specific Terms & Conditions of the EVENT are supplemental to our Standard Terms and Conditions of Sale on our Website and in case of any discrepancy between the Specific Terms & Conditions of the EVENT and Standard Terms and Conditions of Sale on our Website, these Specific Terms & Conditions of the EVENT shall prevail to the extent of such discrepancy related to the EVENT, as follows:

  • Shipping time frames and terms:
    • Due to an overwhelming number of orders, there may be a delay in the shipment of your order beyond 48 hours. Kindly bear with us, we will endeavour to arrange timely delivery of your order to the best of our ability. No claim can be made for any possible delays in the deliveries of your orders.
  • Return processing disclaimer:
    • All items/ products under the EVENT are being sold on an AS IS BASIS. Customers are informed that the items’/ products’ packaging/ boxes may be soiled, torn, broken or damaged but the actual items/ products shall be free from any defect.
    • There is strictly a “NO EXCHANGE POLICY” and “NO REFUND POLICY” that shall be followed on the sale of any item/ product listed and sold under the EVENT. The customers cannot seek any exchange or refund of any item/ product purchased under the EVENT.
    • Exception: Only for items/ products under “MAX&CO.” brand, exchange will be permitted in any of our “MAX&CO.” stores, within 14 days of purchase with a valid receipt. However, even in this case - Online exchange shall not be permitted.
    • Clarks: Products purchased from the Clarks Price Point Deal (AED 149 & AED 249) cannot be returned/exchanged or refunded. Discounted Clarks products 80% and above cannot be returned/exchanged or refunded. Any customer that purchased from jashanmal.com cannot exchange the item for size/color but they have 3 options:
      1. Return the items to the store and get a store gift voucher which can be used only in store
      2. Request a refund on the Jashanmal website and receive a gift voucher which can be used on the website only
      3. Keep the items
  • Refunds are not allowed in any case whatsoever.
  • Delivery Charges:
    • All purchases above AED 199 are eligible for free delivery of the orders, except for luggage and selected home and appliances products.
    • All purchases below AED 199 will have a flat shipping charge of AED 20, that will be charged/ included at the time you complete your payment transaction to the total bill.
    • All Major Domestic Appliances purchased under the EVENT will have a flat fee of AED 100 for delivery and installation.
  • Warranties:
    • All home appliances (both small and large appliances) will carry a one-year manufacturer’s warranty against any manufacturing defect.
  • Item/ Product descriptions:
    • We have taken utmost care and endeavoured to ensure error free uploading of items/ products and their descriptions. However, we do not warrant that the content of the Website including, without limitation, items’/ products’ descriptions, pricing, photographs etc. under the EVENT, are accurate or complete.

We reserve the right to revoke any stated offer on our Website and/ or EVENT, and to correct any omission, error, or inaccuracy, before or after an online order has been submitted, whether or not the online order has been confirmed or your payment has been processed, as permitted by law.

Books & Magazines

Terms and Conditions:

  • The return of Books and Magazines is not allowed once delivered to the customer unless the title delivered is incorrect or damaged.
  • Purchase of magazine is a one-time copy purchase and is not a period subscription.
  • The magazines and books are sold as per the censor guidelines set by National Media Council UAE and the seller reserves right to hide or remove any inappropriate content from the magazines.
  • The seller reserves right to reject the purchase which may be due to any unforeseeable circumstances.

Esaad/Fazaa

Terms & Conditions:

  • 20% off on selected full price products in Fashion category
  • 15% off on selected full price products in Home & Travel category
  • 10% off on selected full price products in Appliances category
  • The offer cannot be clubbed with another offer/promotion
  • The offer is valid only on www.jashanmal.com
  • The offer is valid in U.A.E.
  • Valid only until 30 September 2024

     Kipling Offer

    Terms & Conditions:

    1. Twenty-five percent (25%) discount will be given on purchase of 700AED and above ONLY on Retail Priced items & cannot be clubbed with any other discount/promotion.
    2. Returns or exchanges of discounted items will be processed in accordance with our standard return policy. The refund amount will be based on the discounted price paid by the customer.
    3. FREE GIFT with purchase of AED500 and multiples on all KIPLING products.
    4. For every AED 500 spend, a costumer will get a FREE GIFT & multiples there off would mean additional GWP. For example, if the total transaction value is AED1500, then a customer will get 3 water bottles.
    5. Promotion is only valid until 15th September 2024 or until stocks last.
    6. Customer cannot redeem the Free Gift for cash, or no exchanges or returns would be allowed on the same.
    7. The FREE GWP promotion cannot be clubbed with any other discount/promotion during the campaign.
    8. The promotion is subject to applicable laws and regulations & our teams reserve the right to verify the eligibility of customers and refuse the discount if any fraudulent or unauthorized activity is suspected.
    9. JASHANMAL National Company reserves the right to amend these conditions at any time, at its sole discretion, without any prior notice.