Customer Support
Shipping & Delivery
Delivery locations
We deliver quickly and securely, so your order reaches you with ease.
We ship across the UAE.
Delivery timelines
- Dubai and Abu Dhabi: within 2 working days within city limits.
- Other Emirates: within 3 working days
- Deliveries run Monday–Saturday.
- Public holidays may delay schedules.
Delivery partner
Orders are delivered by our trusted courier partners, with full tracking available once your order ships.
Delivery attempts
If you’re unavailable at the time of delivery, the courier will return the shipment to the nearest facility, and a delivery call will be made the next day.
Shipping updates
You’ll receive order and shipping updates by email so you can follow your delivery every step of the way.
Need assistance?
Our Customer Support team is available from 9am - 6pm, Monday to Friday.