THE HUGE INTERNATIONAL BESTSELLERA former FBI hostage negotiator offers a field-tested approach to negotiating - effective in any situation. 'Riveting' Adam Grant 'Stupendous' The Week 'Brilliant' Guardian__________After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.it.

Product Details

Format: Paperback | 288 pages
Language: English
ISBN: 9781847941497
Publisher: Cornerstone
Publication date: 23 Mar 2017
Category: Business strategy
Author: Chris Voss & Tahl Raz
Dimensions: 12.8 x 2.2 x 19.8 cm
Weight: 206 g